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Request Tracker RT 3.8.1 on Fedora: /etc/aliases: mail aliases for Queues
I am writing this more for future me than anything else. We’d set up our help desk (well, technically our .bash_profiles on our various servers) such that any root access would be logged to RT.
We’d originally set it up to go to our generic help desk queue, but that quickly proved annoying. First of all, [...]