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Request Tracker 3.8.0 vs. MXWest
This was an upgrade – well, no, upgrade and move (to another server) – that actually went fairly well. I was able to download the latest version, and export my “old” (RT 3.4.x) database, re-import and upgrade it. The trick, it seemed, was to use mysqldump instead of phpMyAdmin. Oh, that and also to do [...]